Frequently asked questions

Answers about ordering, materials, durability, compliance, mounting, production, and shipping.

Frequently Asked Questions

Common questions

Send the label text, quantities, dimensions, color combination, mounting method, material or environment requirements, and deadline. A spreadsheet, panel schedule, CAD export, PDF, or clear photo of an existing label can be attached to the quote form.

Microsoft Excel or CSV works best for volume orders because the data can be imported directly into the engraving workflow. PDFs, drawings, and photographs are also accepted when a spreadsheet is not available.

Most standard orders are quoted within one business day. Production time depends on quantity, material, and complexity. Same-day rush engraving may be available for inspections, commissioning deadlines, and replacement labels. Call (404) 618-8165 to confirm rush capacity.

No. Custom Phenolic Labels accepts single replacement labels as well as production runs containing thousands of labels, tags, nameplates, or legend plates.

Most products use modern multi-layer engraving laminate, the material commonly called phenolic or lamacoid in the electrical and industrial trades. True thermoset phenolic can be sourced when an engineering specification explicitly requires it.

Yes, when UV-stable outdoor-rated engraving material is specified. Outdoor electrical labels should also use mechanical fastening where required. Tell the team where the labels will be installed so the correct substrate and mounting method can be quoted.

Engraved labels can satisfy NEC requirements for permanent, durable, and legible identification when the correct wording, material, color, size, and mounting method are used. Project-specific compliance remains the responsibility of the designer, contractor, and authority having jurisdiction.

Options include industrial adhesive backing, drilled holes for screws or rivets, slots for cable ties, and holes for chain or wire attachment. Hole size and placement can be produced to match the installation requirements.

Yes. Sequential numbers, valve schedules, cable lists, asset inventories, and panel schedules can be imported directly. Labels can also be sorted and packaged by room, panel, system, floor, or installation area.

Yes. Send a clear photograph with dimensions, mounting-hole locations, colors, and the required text. For critical equipment data, provide the original drawing, schedule, or manufacturer information whenever possible.

Proofs are provided for custom shapes, logos, complex layouts, solar placards, and other work that benefits from visual approval. A proof for a standard text order is available on request.

Custom Phenolic Labels ships nationwide to offices, warehouses, active job sites, and field locations. Local pickup is available from the Kennesaw, Georgia production shop.

Get a Fast Quote

Send your specs, label list, or panel schedule. Most quotes go out within one business day, call for same-day rush production.

3073 Cherokee St NW, Suite B
Kennesaw, GA 30144
Mon–Thu 9:30–4:30 · Fri 9:30–2:30
Ready to quote your project? Most quotes within one business day.